Kabela, J., & Yangailo, T. (2025). Evaluating Service Quality and Customer Satisfaction in Passenger Trains: A SERVQUAL Analysis. Universidad Francisco de Paula Santander.
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Chicago Style (17th ed.) Citation
Kabela, Justine, and Tryson Yangailo. Evaluating Service Quality and Customer Satisfaction in Passenger Trains: A SERVQUAL Analysis. Universidad Francisco de Paula Santander, 2025.
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MLA (9th ed.) Citation
Kabela, Justine, and Tryson Yangailo. Evaluating Service Quality and Customer Satisfaction in Passenger Trains: A SERVQUAL Analysis. Universidad Francisco de Paula Santander, 2025.
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Warning: These citations may not always be 100% accurate.