Search Results - Customer servicio

Evaluating Service Quality and Customer Satisfaction in Passenger Trains: A SERVQUAL Analysis by Kabela, Justine, Yangailo, Tryson

Subjects: “…Calidad del servicio…”
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Measuring customer service in Latin American technology retailing using the PERVAINCONSA scale with a focus on sustainability by Cálix Hernández , Alan Enrique

Subjects: “…Servicio al cliente…”
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Relational capital as an enhancing element of the hotel sector by Espinoza – Romero, Ashly Sthefania, Fragoso – Soto, José Carlos, Vera – Pirela, Carlos Alberto

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Causal relationships between service quality and user satisfaction. A systematic review of the literature by Vergara Schmalbach, Juan Carlos, Maza Avila , Francisco Javier

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Impact of knowledge management on small scale quality service delivery by Olota, Oluwayomi Omotayo, Balogun, Ebenezer, Babawale, Opeyemi

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Digital Transformation and Organizational Performance: A Study of the Nigerian Immigration Service by Olota, Oluwayomi, Balogun, Ebenezer, Opeyemi Emmanuel

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Elements of the Control Process for Quality Management in Companies in the Petrochemical Sector by Severiche Sierra, Carlos Alberto, Gutiérrez Echeverría, Rocío, García Correa, Jorvich, Morales Simancas, Geraldine, Batista Ayola, Orleydis

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Theoretical and empirical contributions to the study of the organizational climate. a reflection in public organizations by Arévalo Ascanio, José Gregorio, Navarro Claro, Genny Torcoroma, Bayona Trillos, Ramón Armando

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How Do Investments in Financial Assets Affect the Financial Performance of Pension Firms? Evidence from Nigeria by LINUS, Ginika Nnewogo, ABDULRAUF, Lukman Adebayo-Oke, GBADEBO, Adedeji Daniel, AKANDE, Joseph Olorunfemi

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implications of Entrepreneurship in Strengthening Administrative and Organizational Management of Wayuu Artisans by Lopesierra - Orozco, Jaider Jesús, Rocha - Camargo , Juan Carlos, Arredondo - González , Ronald

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Myths and realities of Green Marketing training in practice: a documentary review by Pérez Mendoza, Marcos, Cuevas Álvarez, María Cruz, Vélez Tellez, Miguel Armando

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