Emocional branding aplication in the funeral sector marketing

Emotional branding awakens in the client the desire to believe and remain in a company because of the capacity to inspire, motivate and enjoy one or more products or services. However, what has been described is difficult to execute in the funeral sector of Ocaña given the economic activity that the...

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Main Authors: Álvarez - Pérez, Danna Paola, Pacheco - Sánchez , Carlos Alberto
Format: Online
Language:Spanish
Published: Universidad Francisco de Paula Santander 2018
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Online Access:https://revistas.ufps.edu.co/index.php/profundidad/article/view/2618
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author Álvarez - Pérez, Danna Paola
Pacheco - Sánchez , Carlos Alberto
author_browse Pacheco - Sánchez , Carlos Alberto
Álvarez - Pérez, Danna Paola
author_facet Álvarez - Pérez, Danna Paola
Pacheco - Sánchez , Carlos Alberto
author_sort Álvarez - Pérez, Danna Paola
collection DSPACE IDEP
description Emotional branding awakens in the client the desire to believe and remain in a company because of the capacity to inspire, motivate and enjoy one or more products or services. However, what has been described is difficult to execute in the funeral sector of Ocaña given the economic activity that they carry out, which is why there is the possibility that these companies omit or do not design assertive branding strategies. Consequently, the aim was to find out about marketing actions through emotional branding in companies providing funeral services. For this purpose, a quantitative research was required in the funeral sector with a non-probabilistic sample, where the survey was applied to 5 entities belonging to the sector. As a result, it is deduced that in the funeral sector only 20% have knowledge about the term, but it is not achieved a correct applicability in the marketing processes.
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spelling oai:revistas.ufps.edu.co:article-26182023-09-25T21:54:50Z Emocional branding aplication in the funeral sector marketing Aplicación del branding emocional en el marketing del sector funerario Álvarez - Pérez, Danna Paola Pacheco - Sánchez , Carlos Alberto Branding Consumidor Estrategias de mercado Marketing Satisfacción Emotional branding awakens in the client the desire to believe and remain in a company because of the capacity to inspire, motivate and enjoy one or more products or services. However, what has been described is difficult to execute in the funeral sector of Ocaña given the economic activity that they carry out, which is why there is the possibility that these companies omit or do not design assertive branding strategies. Consequently, the aim was to find out about marketing actions through emotional branding in companies providing funeral services. For this purpose, a quantitative research was required in the funeral sector with a non-probabilistic sample, where the survey was applied to 5 entities belonging to the sector. As a result, it is deduced that in the funeral sector only 20% have knowledge about the term, but it is not achieved a correct applicability in the marketing processes. El Branding emocional permite que las empresas tengan un futuro prometedor, asegurando ventaja competitivas y crecimiento. En consecuencia, el objetivo fue conocer si aplican el mismo en las empresas prestadoras de servicio fúnebre teniendo en cuenta que para ello se debe analizar sus acciones y estrategias para asegurar la relación con el cliente. Por ende, se apropio una investigación de tipo cuantitativo en el sector funerario con una muestra objetiva de siete (7) Funerarias, donde se aplicó la técnica de la encuesta. Como resultado se deduce que en el sector funerario no aplican fuertemente el Branding, ya que existe desconocimiento.  Universidad Francisco de Paula Santander 2018-01-01 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion application/pdf text/html text/xml https://revistas.ufps.edu.co/index.php/profundidad/article/view/2618 10.22463/24221783.2618 Revista Científica Profundidad Construyendo Futuro; Vol. 8 No. 8 (2018): Enero-Junio; 16-21 Revista Científica Profundidad Construyendo Futuro; Vol. 8 Núm. 8 (2018): Enero-Junio; 16-21 2422-2518 spa https://revistas.ufps.edu.co/index.php/profundidad/article/view/2618/2803 https://revistas.ufps.edu.co/index.php/profundidad/article/view/2618/3682 https://revistas.ufps.edu.co/index.php/profundidad/article/view/2618/4362 /*ref*/Diario concepción. (27 de Julio de 2016). Obtenido de https://www.diarioconcepcion.cl/editoria l/2016/07/27/la-honestidad-segunsocrates.html /*ref*/Goleman , D. (1996). Inteligencia emocional .Kairós. /*ref*/Hernández Sampieri , R. (2006). Metodología de la investigación. Cuarta edición . Mc Graw Hill. /*ref*/Hernández Sampieri, R., Fernández Collado , J., & Baptista Lucio , P. (2006). En Metodología de la investigación . México: Mc Graw Hill. /*ref*/Kotler, P. (2012). Dirección de Marketing. México: Pearson. /*ref*/Nieves , G. (26 de Noviembre de 2018). Obtenido de https://www.postedin.com/blog/porque-el-marketing-en-las-empresas-estan-importante/ /*ref*/Porter , M. (1991). La ventaja competitiva de las naciones. Buenos Aires: Vergara. /*ref*/Porter , M. (2008). Las cinco fuerzas competitivas que le dan fuerza a la estrategia . /*ref*/Smith, C. (08 de Mayo de 2012 ). PuroMarketing. Obtenido de https://www.puromarketing.com/98/13002/frase-branding.html Derechos de autor 2020 Universidad Francisco de Paula Santander https://creativecommons.org/licenses/by-nc/4.0
spellingShingle Branding
Consumidor
Estrategias de mercado
Marketing
Satisfacción
Álvarez - Pérez, Danna Paola
Pacheco - Sánchez , Carlos Alberto
Emocional branding aplication in the funeral sector marketing
title Emocional branding aplication in the funeral sector marketing
title_alt Aplicación del branding emocional en el marketing del sector funerario
title_full Emocional branding aplication in the funeral sector marketing
title_fullStr Emocional branding aplication in the funeral sector marketing
title_full_unstemmed Emocional branding aplication in the funeral sector marketing
title_short Emocional branding aplication in the funeral sector marketing
title_sort emocional branding aplication in the funeral sector marketing
topic Branding
Consumidor
Estrategias de mercado
Marketing
Satisfacción
topic_facet Branding
Consumidor
Estrategias de mercado
Marketing
Satisfacción
url https://revistas.ufps.edu.co/index.php/profundidad/article/view/2618
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AT alvarezperezdannapaola aplicaciondelbrandingemocionalenelmarketingdelsectorfunerario
AT pachecosanchezcarlosalberto aplicaciondelbrandingemocionalenelmarketingdelsectorfunerario