Impact of knowledge management on small scale quality service delivery

In recent years, small IT vendors in metropolitan areas like Ilorin have been identified as crucial players in delivering high-quality services to a growing digital consumer base. Hence, this paper examined aims to investigate the impact of knowledge management on small scale quality service deliver...

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Bibliographic Details

Main Authors:	Olota, Oluwayomi Omotayo, Balogun, Ebenezer, Babawale, Opeyemi
Format:	Online
Language:	Spanish
Published:	Universidad Francisco de Paula Santander 2025
Subjects:	Knowledge Management Small Scale Quality Service Delivery Knowledge Creation Knowledge Sharing Knowledge Application Gestión del conocimiento creación de conocimiento intercambio de conocimientos prestación de servicios de calidad a pequeña escala aplicación del conocimiento
Online Access:	https://revistas.ufps.edu.co/index.php/profundidad/article/view/4774
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